Terms of Service

Welcome to Risorgi. These Terms of Service (the “Terms”) govern your access to and use of any Risorgi products, services, websites, apps, tools, communications, integrations, and related offerings (collectively, the “Site” or “Platform”), operated by Risorgi (“Risorgi”, “we”, “us”, or “our”).

By creating an account, booking a Session, or otherwise using the Site, you (i) agree to be bound by these Terms, our Privacy Policy, and any additional rules, policies, or disclaimers posted on the Site, (ii) represent that you are able to form a legally binding contract, and (iii) confirm that the representations in Section 3 (Eligibility) are true.

In these Terms:

• “Customer” means a person who books or purchases a Session through the Platform.
• “Expert” means a person who has been invited and accepted by Risorgi to publish a profile on the Platform and offer Sessions to Customers, and who has signed the Risorgi Expert Agreement.
• “User” means anyone who creates an account on or otherwise uses the Site, whether as a Customer, an Expert, or both.
• “Session” means a video, voice, chat, messaging, or other communication scheduled through the Platform between a Customer and an Expert.
• “Content” means any text, images, video, audio, profile information, reviews, messages, or other material submitted to or made available through the Site by Users or third parties.
• “Expert Agreement” means the separate agreement signed by Experts before they may publish a profile or accept Sessions.

By using the Site, you represent and warrant that you:

• are old enough and legally able to use the Platform and enter into these Terms in the place where you live;
• have the legal capacity to enter into a binding contract;
• are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions administered by the United States, the European Union, the United Kingdom, or the United Nations (currently including, but not limited to, Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine, the so-called Donetsk and Luhansk People’s Republics, and Russia for purposes of restricted sectors);
• are not on any list of restricted or denied parties maintained by the US Office of Foreign Assets Control (OFAC), the US Department of Commerce, the European Union, the United Kingdom, or any equivalent authority; and
• have not previously been suspended, banned, or removed from the Platform.

Risorgi may, at any time and at its sole discretion, refuse to provide the Site or Sessions to any person, and may add additional eligibility requirements with or without notice.

To use most parts of the Site you need to create an account. When you register, you agree to provide accurate, current, and complete information, and to keep that information up to date. You may only create one account per person.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not you authorized it. You agree to notify us immediately at hey@risorgi.com if you suspect unauthorized use of your account.

Risorgi is not liable for any loss or damage arising from your failure to safeguard your credentials or from unauthorized use of your account.

The Platform is a venue that connects Customers with independent Experts who offer Sessions in fields including, without limitation, health, fitness, performance, mental performance, and related categories that Risorgi authorizes from time to time.

Experts are independent contractors. They are not employees, partners, agents, or representatives of Risorgi. Risorgi does not itself provide health, fitness, performance, medical, mental health, legal, financial, or any other advice or services through the Platform. Experts — not Risorgi — provide the substance of all Sessions and all Content within their profiles, messages, and Sessions.

Risorgi is not a party to any service relationship between a Customer and an Expert. We do not generally monitor, screen, edit, endorse, guarantee, or assume responsibility for any Content posted on the Site or any conduct that occurs during a Session. We do, however, reserve the right (but not the obligation) to remove Content or suspend or terminate accounts at our sole discretion, including for violation of these Terms.

Risorgi is invitation-based: Experts publish a profile on the Platform only after Risorgi accepts them and they have signed the Expert Agreement. Each Expert represents and warrants to Risorgi that the credentials, qualifications, experience, and other information they provide are accurate, current, and complete, and that they hold any licenses or registrations required to do their work in their own jurisdiction.

We may, but are not obligated to, review, screen, verify, monitor, or re-check any Expert, credential, statement, profile, Content, Session, or other information. Any review we choose to perform is limited, may be incomplete, and does not create any guarantee by Risorgi.

Use of the term “Expert” on the Site is descriptive: it refers to people authorized by Risorgi to offer Sessions. It is not a guarantee of credentials, accuracy, quality, safety, suitability, expertise, training, license, availability, results, or outcomes, and it does not mean Risorgi endorses any individual Expert or any guidance they provide. You acknowledge that Risorgi is not responsible for any loss or harm arising from your reliance on Expert credentials, profiles, Content, Sessions, or guidance.

Sessions on Risorgi are intended for education, coaching, and strategic guidance only. They are not diagnosis, treatment, prescription, therapy, counseling, or any form of medical, mental health, legal, tax, financial, or other licensed professional advice or care. Sessions do not establish a doctor-patient, therapist-client, attorney-client, accountant-client, fiduciary, or any other professional-client relationship between you and the Expert or between you and Risorgi.

This is true even when an Expert holds a clinical or professional license in their own jurisdiction. On Risorgi, all Expert guidance must remain within a non-clinical, educational scope. Experts are not acting in any licensed professional capacity when delivering Sessions on the Platform, and you should not treat their guidance as if they were.

You should not delay seeking, disregard, or discontinue professional medical, mental health, legal, financial, or other advice from a qualified provider in your jurisdiction based on anything you receive through the Platform. If you are experiencing a medical or mental health emergency, do not use the Site — contact your local emergency services immediately (in the United States, dial 911; in the European Union, dial 112).

Risorgi may invite Customers to rate or review Experts after Sessions. By submitting a review or rating, you represent that it reflects your honest opinion based on your actual experience with the Expert, and that it does not contain false statements, confidential or personal information about third parties, or any content prohibited under Section 11 (Acceptable use).

Risorgi may, at its sole discretion, moderate, edit, format, translate, rank, reorder, decline, reject, hide, display, promote, remove, or otherwise handle any review or rating for any reason permitted by law, including reviews we believe to be false, manipulated, irrelevant, abusive, or in violation of these Terms. By submitting a review, you grant Risorgi the rights described in Section 10 to use the review to operate, improve, market, and promote the Platform.

You agree that you will not, and will not attempt to:

• use the Site for any unlawful purpose or in violation of any applicable law, regulation, or third-party right;
• submit Content that is fraudulent, false, misleading, defamatory, harassing, threatening, hateful, obscene, or harmful to minors;
• impersonate another person or misrepresent your affiliation with any person or entity;
• infringe any patent, trademark, trade secret, copyright, right of publicity, or other intellectual property or proprietary right;
• upload, transmit, or distribute any virus, worm, trojan horse, or other malicious code;
• interfere with, disrupt, or impose an unreasonable load on the Site or its infrastructure;
• use any robot, spider, scraper, or other automated means to access or collect data from the Site, except in compliance with our published robots.txt file and with our prior written consent for any commercial use;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Site, except to the extent this restriction is prohibited by applicable law;
• circumvent any security measures, authentication mechanisms, or usage limits we have put in place;
• resell, sublicense, or commercially exploit access to the Site without our prior written consent;
• use the Platform to mislead, manipulate, pressure, harass, exploit, defraud, or unethically bypass Risorgi, other Users, Experts, Customers, payment flows, safety measures, or Platform rules;
• request, give, or accept any clinical diagnosis, treatment, prescription, or other licensed professional service through the Site, in violation of Section 7;
• record any Session without the explicit consent of all participants; or
• use the Site in a way that could create liability for Risorgi or cause us to lose access to the services of any service provider.

Risorgi may investigate any suspected violation of these Terms, remove Content, restrict access to features, suspend or terminate accounts, remove Experts, cancel Sessions, withhold or reverse payouts, and report unlawful conduct to the appropriate authorities. We may take action when we believe off-platform conduct, attempted fee avoidance, abusive behavior, fraud, unethical behavior, or other misuse harms or may harm Risorgi, Users, Experts, Customers, or the Platform.

By creating an account, booking a Session, applying to become an Expert, or otherwise using the Platform, you consent to receive communications from Risorgi through email, in-app messages, SMS, phone calls, push notifications, and other channels where permitted by law. These communications may include booking confirmations, payment receipts, payout notices, reminders, security alerts, administrative messages, product notices, legal notices, support messages, and updates to these Terms.

We may also send marketing communications (for example, product updates, promotions, and content recommendations). You can opt out of marketing communications at any time by following the unsubscribe instructions in any such email or by contacting hey@risorgi.com. Where required by law (including, for users in the European Union and the United Kingdom, where opt-in consent is required for direct marketing), we will only send marketing communications after obtaining your consent at signup or in your account preferences.

Some communications are part of the service and you may not be able to opt out of them while you maintain an account or have an active booking, payout, dispute, or legal matter with us. Standard message and data rates may apply to SMS, phone, and mobile communications. Where required by law, we will obtain any required consent before sending marketing texts, calls, or similar communications.

Our collection, use, and sharing of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you acknowledge that you have read the Privacy Policy.

The Site relies on, links to, or integrates with services provided by third parties, including services for payments, payouts, verification, hosting, databases, storage, video calls, calendars, messaging, forms, analytics, advertising, marketing, email, security, monitoring, and support. Risorgi has no control over and assumes no responsibility for the content, policies, availability, security, errors, fees, decisions, or practices of any third-party service. Use of a third-party service may be subject to that third party’s own terms and privacy policy, and you are responsible for reviewing them.

Links from the Site to other sites do not constitute an endorsement by Risorgi of those sites or their operators.

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Risorgi Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (i) your access to or use of the Site, (ii) your User Content, (iii) your conduct during or related to any Session, (iv) your violation of these Terms or any applicable law, or (v) your violation of any third-party right. Risorgi reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will fully cooperate with Risorgi in asserting any available defenses. You will not settle any matter without Risorgi’s prior written consent.

You may close your account at any time by emailing hey@risorgi.com or, where available, by using the in-app account closure flow. Closing your account does not terminate any obligations you have under these Terms with respect to Sessions already booked or Content already submitted, and does not automatically refund any fees previously paid.

Risorgi may suspend, restrict, or terminate your access to the Site, your account, or any Session at any time, with or without notice, for any reason or no reason where permitted by law, including (without limitation) for any actual or suspected violation of these Terms, for payment issues, for risk to other Users, for risk to Experts, for risk to Risorgi, for business reasons, or for risk to the Platform.

The following sections survive any termination of your account or of these Terms: 7 (Sessions are not professional advice), 8.3 (Chargebacks), 10 (Your content and intellectual property), 15 (Disclaimer of warranties), 16 (Limitation of liability), 17 (Indemnification), 18 (Suspension and termination), 20 (Governing law), 21 (Dispute resolution), 22 (Individual claims and jury trial waiver), and 23 (General).

Risorgi may modify these Terms at any time. Changes become effective when the updated Terms are posted on the Site. The “Last updated” date at the top of this page reflects the latest version. We may, but are not required to, notify you of changes by email, in-app banner, or other reasonable means. For material changes, we may take reasonable steps to notify you where required or appropriate.

You are responsible for periodically reviewing the most current version of these Terms. By continuing to use the Site after the updated Terms become effective, you agree to be bound by them. If you do not agree to the updated Terms, your sole remedy is to stop using the Site and close your account.

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, are governed by the laws that apply to Risorgi where Risorgi is established, without regard to conflict-of-law rules, except where the mandatory law of your place of residence or use requires a different result. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

If you are a consumer in a place whose law gives you mandatory consumer rights that cannot be overridden by contract, those mandatory rights continue to apply to you, and nothing in these Terms deprives you of those protections.

If you have any questions about these Terms, you can reach us at hey@risorgi.com.